FAQ's

We hope that your experience with Lealta Shop is as effortless as possible; however, we do acknowledge that questions may arise. 

How much is the shipping fee? 

We offer FREE shipping on all orders over $75 within the United States. A flat shipping rate of $5.95 will be charged to all other orders shipped within the United States. 

Do you ship internationally?

At this time we do not offer international shipping. We plan to offer an international shipping option in the near future. 

When will my order arrive? 

All orders are shipped out within 24-72 hours after the order is placed. Delivery after processing usually takes about 2 to 5 business days to arrive at the destination but can take longer from time to time. Your patience is highly appreciated.

Can I cancel my order once it is placed? 

As soon as you place your order, it is immediately processed so unfortunately, you cannot cancel orders after they are placed. If you need assistance with your order please e-mail us at orders@lealtashop.com and we will be happy to assist you. 

Do you have a return policy? 

Please refer to our Return Policy for more information regarding returns and exchanges. 

Where can I contact you in case of concerns with the products? 

You can reach us by sending us an e-mail to info@lealtashop.com. All emails will be responded to within 24-48 hours. 

How do I proceed through the checkout process? 

Once you have finished adding items to your Cart, simply click the “Check Out” button on the Shopping Bag page and we will guide you through the checkout process. 

What methods of payment do you accept? 

We accept all major Credit Cards, Debit Cards, Amazon Pay, Apple Pay, Google Pay, Meta Pay, and PayPal. 

How safe is my personal information? 

Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the checkout process. For more information on how we secure and use your information, please consult our Privacy Policy.